Medical Assistant (CMA)

Full-time, Part-time Position, Available on: 2022-03-25

Medical Assistants provide clinical support services to patients at a provider’s office under the supervision and direction of a provider and/or licensed nurse. Patient care includes care to patients in following age group: pediatric (infant to 12 years), adolescent (13 to 17 years), adult (18 to 64 years) and geriatric (over 64 years).

Job Description

LOCATION: Lancaster, PA

HOURS: Part Time (8hrs/per week) Monday and Thursday evening 4pm – 8p

SIGN ON BONUS! (external applicants only)

ESSENTIAL FUNCTIONS: Qualified individuals must have the ability (with or without reasonable accommodation) to perform the following duties:

· Prepares patient for visit by using appropriate rooming standards tool.

· Administers injections, as prescribed by provider and in accordance with practice protocol. Provides gross observations to the provider or licensed nurse for interpretation as necessary.

· Prepares and administers medications as prescribed by the provider and in accordance with federal and state regulations.

· Prepares and assists providers with various procedures, minor surgeries and other exams as designated by the provider.

· Performs Point of Care Testing, including but not limited to hearing, flu, urine and strep tests.

· Removes sutures and changes dressings on wounds as necessary.

· Provides clinical advice by phone/electronic correspondence in accordance with established triage protocols and relays information to the patient. Consults a provider or licensed nurse with questions or information that fall outside of the established protocols.

· Authorizes prescription refills as directed by the provider.

· Assists in test tracking and monitoring overdue results.

· Assures exam rooms are adequately supplied and cleaned after each patient visit. Maintains and cleans medical instruments and equipment after each procedure.

· Assists with proactive outreach for patients requiring preventive and chronic disease services.

· Performs care coordination activities among specialists and transitions of care to obtain all necessary patient information.

· Assists in the coordination of referrals, education and community resources.

· Actively participates in performance improvement initiatives to improve overall patient experience and quality of care.

· Participates in daily huddles with the provider.

· Serves as a patient experience advocate by being a positive influence at all times when interacting with patients, visitors, and colleagues. Communicates with all patients, visitors and colleagues in a professional manner while keeping customer service a top priority.

· Handles all patient information in a confidential manner according to Lancaster General Health privacy and confidentiality policies and procedures.

For Regional Positions:

· Travels regularly to various sites within the region to support operational needs as listed above.

· Assists at new practices and sites by mentoring and leading other team members during the initial onboarding period.

· Special projects as assigned.

SECONDARY FUNCTIONS: The following duties are considered secondary to the primary duties listed above:

· Performs various front office responsibilities as necessary.

· Other duties as assigned.


Company: Penn Medicine Lancaster General Health

555 North Duke St.
Lancaster, PA

Contact: Melissa Berry
(717) 535-2006