Concierge

Part-time, Permanent Position, Available on: 2021-11-10

Concierge, LITITZ
General Information
Job Title: Concierge
Location: 3001 LITITZ PIKE LITITZ, PA, 17543 United States
Base Pay: $13.25 – $14.36 / Hour
Average Bonus: $1500.00
Relocation Expense Covered: No
Employee Type: Part-Time
Minimum Experience: 1 Year
Required Degree: High school
Manage Others: No

Apply directly at the website – http://www.bv.org/careers

Description

Brethren Village Retirement Community, in Lititz, PA, is seeking a dependable and friendly individual to join our Concierge team. This is a part-time / scheduled as-needed position, including some weekday and weekend work hours.

The Concierge serves as the primary point of contact for Residents and guests of Brethren Village, and provides exceptional customer service at all times. The Concierge is friendly and approachable, and demonstrates, by the manner in which job duties are performed, that he/she is pleased to assist Residents and others.

Primary Responsibilities Include:

greeting and welcoming Residents, their family members, and others visitors to Brethren Village
performing symptom-screening of visitors as necessary (taking their forehead temperature, asking about any COVID-19 symptoms)
responding to phone calls and requests for information and assistance in a prompt and courteous manner; appropriately following-up on requests
routing housekeeping, IT, and maintenance requests
completing data entry; tracking information; maintaining spreadsheets and databases as needed
preparing mail and packages on behalf of Residents, and distributing mail as needed
preparing and posting announcements and activities calendars; registering Residents for activities, and accurately tracking registrations
copying materials for Residents; assisting with other clerical-related requests
completing various forms and reports and preparing correspondence; completing other clerical duties as requested
providing administrative assistance for special projects and events

Why Join the Brethren Village Community?

Newly-hired Concierge Team Members are eligible for an up to $1,500 bonus: $750 paid after successful completion of 6 months of employment, and $750 paid after successful completion of 1 year of employment.
Brethren Village consistently follows sound infection control protocols, for the safety of our Residents and our Team Members.
Brethren Village provides thorough on-the-job training; on-going professional development opportunities; the opportunity to apply for positions throughout our facilities for your career growth.
Brethren Village’s facilities are clean and well-maintained.

Work Schedule:

Part-time: day shift; typically 8 to 24 hours per week; work days and hours will likely vary from week to week; the Concierge will fill-in for other Concierge staff when needed, including on weekdays and weekends

Requirements

full vaccination against COVID-19 is required, per federal regulations
a high school diploma or G.E.D.
dependability: ability and willingness to meet attendance standards
the ability to read and to complete online training independently
ability and willingness to consistently work in a safe and alert manner, and to report to work fit for duty; commitment to wearing protective equipment as required for the position, and adhering to all health and safety standards
the ability and willingness to interact in a professional and friendly manner with colleagues
the ability to provide exceptional service to others
ability and willingness to represent Brethren Village and carry out responsibilities in a manner aligned with our core values of caring, integrity, stewardship, and excellence

Additional Requirements for This Position:

at least 1 year of prior, related experience as a receptionist, office or administrative assistant, customer service specialist, or concierge
must be comfortable and enjoy interacting with older adult Residents
must provide exceptional customer service at all times, and deal with difficult situations in a professional and courteous manner
must be able to remain calm in a fast-paced environment
must be able to work effectively with frequent interruptions
must handle petty cash in a responsible manner
accurate data entry skills; strong verbal and written communication skills; and basic math skills are necessary
effective computer skills: the ability to access and navigate web sites; use applications and databases independently; proficiency with Word, Excel, and Outlook email
flexibility with work schedule is essential, and willingness to work when needed

For the health and safety of all members of our community, Brethren Village maintains a drug-free, alcohol-free, and tobacco / smoke-free work environment.

Offers of employment are contingent upon the successful completion of a professional reference check; verification of education and credentials as applicable to the position; a criminal background verification; and a post-offer physical exam, drug screen, and required vaccinations.

Summary

At Brethren Village Retirement Community, our Team Members provide the highest-quality care and exceptional hospitality to our Residents. If you would like to make a positive difference each day, apply with us!

Brethren Village offers a wide variety of full-time and part-time employment opportunities. Brethren Village Team Members work in our Skilled Nursing Facility and Rehabilitation Center; our Personal Care and Memory Support areas; our fine and casual Dining areas; and in the many departments that provide services to our Residents and maintain our facilities and grounds.

At Brethren Village, our Team Members Enjoy:

work with a purpose; you will have the ability to make a positive difference each day in the lives of our Residents
stable employment; Brethren Village has been in operation for over 120 years
a wide-variety of positions and work schedules to meet your needs
thorough on-the-job training, and on-going professional development opportunities
the ability to apply for positions throughout our facilities, for your career growth
competitive wages; retention bonuses and incentive pay for those in eligible positions
on-the-job training and ongoing professional development
clean, safe, and well-managed facilities
a beautiful campus setting located in vibrant Lititz, PA
free use of onsite fitness facilities and our indoor pool
the convenience of onsite dining venues and take-out meals, with discounts for Team Members
generous paid-time-off benefits; health, prescription drug, dental, vision, life insurance, and disability insurance coverage; a retirement savings plan with employer-funded contributions for eligible Team Members
an onsite child care center with discounted fees for Team Members

Brethren Village is proud to have a diverse, inclusive community where all Residents and Team Members are treated with dignity and respect. As an Equal Opportunity Employer, Brethren Village does not discriminate in its hiring or employment practices on the basis of gender, gender-identity, sex, sexual orientation, race or ethnicity, color, national origin, religion, age, disability or use of a service animal, genetic information, pregnancy, family, or marital status.

Company: Brethren Village

3001 Lititz Pike

Contact: Susan Shiner
hr@bv.org
(717) 581-4221