Employment Type: Full-time
Company: Agape Care, Inc.
Contact: Nicki Nafziger(717) 393-7308nicki@agapecare.org
Position Summary
The Client Care Coordinator is responsible for client oversight, caregiver hands on training, direct care service delivery, regulatory compliance, and quality assurance for both waiver-funded participants and private pay clients. The role ensures services are delivered in accordance with Individual Support Plans (ISPs), agency care plans, Pennsylvania Department of Health licensing requirements, Office of Developmental Programs (ODP) waiver standards when applicable, and agency policies.
This position includes administrative coordination duties, in-home client visits, caregiver supervision and training, and the provision of direct care services as needed to maintain continuity and quality of care.
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Work Schedule
• Primary office hours: Monday–Friday, approximately 7am-5pm
• Additional availability required for client visits, ISP meetings, training, direct care coverage, and operational needs, including occasional evenings and weekends
• Participation in an on-call rotation is required
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Physical Requirements
• Ability to travel to client homes for visits and service delivery
• Ability to assist with transfers, mobility, and personal care tasks
• Ability to provide hands-on care to bedbound clients
• Ability to perform light housekeeping tasks as part of service delivery
• Ability to lift, assist, and support clients consistent with agency safety policies
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Qualifications
• Prior experience in home care, personal care services, direct support, or healthcare required
• Experience with ISP-based services and care plan management preferred
• Knowledge of ODP waiver services and Pennsylvania home care regulatory standards preferred
• Strong communication, organization, and documentation skills
• Ability to train and supervise caregivers effectively
• Valid driver’s license and reliable transportation required
• Experience with WellSky, HCSIS, Microsoft Office, and Google Workspace preferred
Benfits:
Supportive team environment
Meaningful work serving individuals in the community
Opportunities for professional growth and development
Matching 401K
PTO
Send inquiries and resumes to ni***@*******re.org
Agape Care, Inc. is an equal opportunity employer/provider.