Before Beginning the Process
Gather the following information in order to complete your Exit Counseling Session:
- Verified Studentaid.gov account
- School Name
- Updated Contact Information
You should receive repayment information from your loan servicer approximately three months after you leave school. If you do not receive this information, it is your responsibility to contact your servicer before the end of your six-month grace period to arrange for the repayment of your loan.
It is important that you plan for the repayment of your loan. You will have the opportunity to estimate your monthly payment as you proceed through the online Exit Counseling Session. If you don’t know your outstanding Stafford Loan balance but know who your loan is serviced through, you can contact them directly to receive your outstanding balance. If you do not know the name of your loan servicer and/or guarantor, you may search using the National Student Loan System.