GC BOX OFFICE AGENT

Part-time Position, Available on: 2023-05-09

Job Description:

GIANT Center Box Office is a part-time year-round position. This position is responsible for providing exceptional customer service across the Hershey Entertainment Complex which includes the GIANT Center, Hersheypark Stadium, Hersheypark Historic Arena and the Hershey Theatre.

Job Functions:

Distribute tickets at Will Call
Sell tickets accurately using the Archtics computer system
Provide support to ticket related projects
Comply with proper cash handling procedures
Provide a guest focused ticket purchasing experience through phone calls and walk up guests
Basic Qualifications:

Must be at least 18 years of age
A minimum of one (1) year of customer service experience
Additional Qualifications:

Proven excellent verbal and written communication skills
Must be friendly, upbeat, and work well with other employees and be able to interact with guests
Must have reliable, steady transportation to and from work
Must display a positive attitude, eagerness to learn, and professional image in compliance with the Hershey Entertainment & Resorts guidelines
Must be innovative and be self-motivated to complete tasks
Must be detail oriented with proven organizational skills
Working Conditions:

Hours will vary according to scheduled events and operational needs, must be available evenings, weekends, and holidays
Must be able to work a flexible schedule Monday through Friday 9AM-5PM.
Must be flexible to work events at GIANT Center, Hersheypark Stadium, Hersheypark Historic Arena and the Hershey Theatre
Must be available to work at least 3 shifts per week or 50% of events
Must be comfortable working in an environment with limited space and close quarters
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.

Hershey Entertainment & Resorts is an Equal Opportunity Employer

Company: Hershey Entertainment & Resorts

27 W Chocolate Ave Hershey PA 17033

Contact: Lauren Bryant
labryant@hersheypa.com
(717) 534-8945