Emergency Technician

Full-time Position, Available on: 10/30/2017


Servpro is the largest cleaning and restoration company in the United States. Our office in Lititz is looking for full-time candidates to join our Apprenticeship Program. The successful candidate will begin working in the field responding to emergencies. Each apprentice undergoes a hands-on training program, including both on the job training, and certification via Servpro and industry standard classes.

Job Description and Responsibilities
•Perform initial loss inspection.
•Perform disaster response, emergency mitigation, water extraction, structural drying, and demolition, following IICRC standards.
•Set dehumidifiers, fans, air purifiers, and other equipment at the work site, ensuring proper setup and removal.
•Perform moisture mapping and loss documentation, utilizing Servpro proprietary software.
•Remove drywall, carpets, insulation, etc. and perform general demolition after a loss.
•Complete pack-out and pack-in of customer’s contents, ensuring all items are properly documented and brought back to the warehouse for cleaning and restoration.
•Act as daily on-site contact for the customer, ensuring their needs are met and questions are answered.
•Participate in our 24 hour on call rotation, responding to emergency losses after hours and on weekends, as dictated by the on call schedule.
•Drive company vehicles, including water trucks and other machinery.
•Other duties as assigned.

•Valid driver’s license and satisfactory driving record.
•Ability to perform demolition work, including climbing, working in extreme temperatures, and in confined spaces.
•Ability to lift 60 lbs.
•Previous mitigation experience preferred, but not required.
•IICRC certifications preferred, but not required.
•Satisfactory background check.

Required Skills
•Excellent communication and customer service skills, providing compassion and empathy to our customers.
•Present a professional demeanor.
•Ability to work in a fast paced environment.
•Take initiative in pursuing industry certifications and improving technical knowledge.
•Ability to remain calm under pressure and stress.

Company: Servpro of Lancaster East

3 Falcon Lane, Lititz, PA 17543

Contact: Joe Barrett
(717) 519-0767