Breakdown Coordinator

Full-time Position, Available on: 2022-05-18

NAPA’s Breakdown Coordinator is responsible for answering incoming breakdown calls and resolving equipment issues with drivers and vendors. This role is required to make safe, cost effective decisions to facilitate quick repairs in order to maximize equipment utilization.

Field calls from Drivers with OTR maintenance issues, including but not limited to: lights, tires and/or mechanical.

Enter all issues into TMT and create purchase orders.

Locate vendors, contact and coordinate repair including price negotiation and obtaining pre-repair estimates.

Monitor all open repair orders in the Breakdown department for updates and timely completion of repairs.

Issue purchase orders and T-Check’s and secure proper invoicing.

Communicate with applicable operations personnel on all tractors and trailers down for repair and back in service.

Develop creative solutions that minimize cost while increasing uptime
Provide feedback to aid in process improvement.

Performs other duties as assigned.

Experience: 2 or more year’s related experience.

Education: A high school diploma or GED required.

Ability to understand and follow verbal and written directions; strong interpersonal skills

Ability to work independently and as a part of team.

Knowledge of tools, equipment, methods and practices of engine repair, mechanic and electrical systems and maintenance

Ability to work in a safe and efficient manner; basic computer skills (Microsoft office, TMT)

NAPA proudly offers an innovative & dynamic culture, competitive compensation and a comprehensive benefits package, including medical, prescription, dental, vision, company paid life insurance, paid holidays, paid time off, 401k with company match, tuition reimbursement & much more!!


Founded in 1991, NAPA Transportation, Inc. (NAPA) is a family owned & operated truckload carrier that provides logistical solutions for companies across the United States. Ronald Accomando founded NAPA with just 4 trucks and a specific vision in mind. After spending years as a Driver himself, Ron envisioned a workplace where Drivers were treated with respect and not just known by their truck number. He wanted his company to be driver focused and have a family feel culture.

Since then, Ron’s son, Nic has taken the wheel from his dad and now runs the day-to-day operation as the President. Through hard work and the determination to succeed, NAPA has continued to grow, year after year. Today, NAPA operates over 1900 pieces of company-owned equipment and proudly employs over 500 hardworking employees (throughout 5 terminals) while continuing to uphold our unique family culture.

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We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Company: NAPA Transportation, Inc.

4800 E. Trindle Rd, Mechanicsburg PA 17050

Contact: Zach Miller
(717) 920-9840